Support
Telaeris prides itself on the quality of its support services offered to its customers.
Our products and services are designed to help our customers do their jobs faster
and better, and so making sure that our users are satisfied is a top goal for Telaeris.
Need help in selecting which Telaeris products or services are right for you? Want to order additional hardware peripherals for your XPressTools workstation? Need to return merchandise?
Contact us at sales@telaeris.com or call us at (858) 627-9700.
Customer support hours are Monday - Friday, 9 AM to 5 PM (Pacific).
Problems using our software or hardware? Telaeris offers email and phone support to all customers. Please also refer to the Resources section for troubleshooting tips for the most common issues. Onsite and off-hours technical support services are also available to premium clients.
Contact us at support@telaeris.com or call us at (858) 627-9700.
Regular technical support hours are Monday - Friday, 9 AM to 5 PM (Pacific).
While our applications are easy-to-use, get the most out of them by bringing a Telaeris team member to your location to train both beginning and advanced users. Contact us at (858) 627-9700 to develop and schedule a training program that fits your needs.
Want a report template custom tailored to your company's needs? Need a specific feature that is currently not found in our software? Need to move data from a different application to a Telaeris solution? Our development team is ready to create custom solutions based on your needs.
Contact us at solutions@telaeris.com or call us at (858) 627-9700.
Customer Support |
Need help in selecting which Telaeris products or services are right for you? Want to order additional hardware peripherals for your XPressTools workstation? Need to return merchandise?
Contact us at sales@telaeris.com or call us at (858) 627-9700.
Customer support hours are Monday - Friday, 9 AM to 5 PM (Pacific).
Technical Support |
Problems using our software or hardware? Telaeris offers email and phone support to all customers. Please also refer to the Resources section for troubleshooting tips for the most common issues. Onsite and off-hours technical support services are also available to premium clients.
Contact us at support@telaeris.com or call us at (858) 627-9700.
Regular technical support hours are Monday - Friday, 9 AM to 5 PM (Pacific).
User Training |
While our applications are easy-to-use, get the most out of them by bringing a Telaeris team member to your location to train both beginning and advanced users. Contact us at (858) 627-9700 to develop and schedule a training program that fits your needs.
Custom Solutions |
Want a report template custom tailored to your company's needs? Need a specific feature that is currently not found in our software? Need to move data from a different application to a Telaeris solution? Our development team is ready to create custom solutions based on your needs.
Contact us at solutions@telaeris.com or call us at (858) 627-9700.